Refund Policy

Jewelry Joy Ltd, trading as Tapthrough Studio

Free preview

Previews are free. You only pay if you decide to keep your website.

Website package (USD 500)

If you change your mind after paying but before your website is launched on your domain, email us within 14 days of payment and we will refund you in full, minus any domain registration fee already paid to the registrar on your behalf (in which case the domain is still yours).

After your website has been launched on your domain, the build fee is not refundable, because the work has been delivered. If something isn't right, tell us and we will fix it.

Care plan (USD 29 per month)

You can cancel at any time and you will not be charged again. We do not give partial refunds for a month that has already started. If you were charged by mistake, contact us within 30 days and we will refund that charge.

How to ask for a refund

Email info@tapthroughstudio.com from the address you used to order, with your business name. Approved refunds are sent back to the original payment method, usually within 5 to 10 business days.

Last updated: October 10, 2026